Failure of South Quay Travel & Leisure Ltd
South Quay Travel & Leisure Ltd – ATOL 4619 ceased trading on 20 July 2020.
The company based in Essex traded under the names Smile Group Travel and South Quay Travel & Leisure and website www.southquaytravel.com
We are currently collating information from the company and will update this page as soon as possible.
A specific claim form will be published shortly. Please do not use claim forms from other failures as these cannot be accepted.
Travel Agents Information
If you are a travel agent of South Quay Travel & Leisure Ltd and you are currently holding consumer payments which you have not yet paid to South Quay Travel & Leisure Ltd, you are advised not to refund consumers with these funds until you have received instructions from the Air Travel Trust. Travel agents will be individually contacted by the CAA with specific instructions for these bookings.
The UK CAA has the power to prosecute offences related to its statutory functions. Person(s) who make fraudulent ATOL claims, following the failure of an ATOL holder, may be prosecuted by the UK CAA for offences under section 1 of the Fraud Act 2006. The maximum sentence for this offence is 10 years’ imprisonment.