As soon as you book an ATOL protected travel package your travel company must give you an ATOL certificate. The certificate provides all the details of your ATOL protection. It tells you what you are protected against if your travel company closes down. It shows exactly which parts of your booking are ATOL protected.
When you receive your ATOL certificate
- Check that all the details on both sides of the certificate match your holiday or flight booking
- Look for the box entitled “Unique reference number”. You will need to quote this number if there’s an emergency and if you need to make a claim.
- If you need more information, the certificate tells you where to get support or advice.
If you change the dates of your booking, you should get a new ATOL certificate with the new dates. If you don’t, you should ask your travel company for one.
See examples of ATOL certificates
There are different kinds of ATOL certificate. What version you have will depend on when you booked your trip, and the kind of package you bought. Click on the links below to see a sample of each: